All contracts shall be for a three (3) year period, with an option for two (2) additional three-year contract periods.
PRICING AND ESCALATION
Prices must be established for each year of the contract including option years. If proposal does not provide prices for each contract year including option years, the following escalation clause will be applied.
Proposed prices shall be firm for one calendar (1) year from the contract start date. Effective on the first anniversary date and each subsequent annual anniversary date, fees will be increased based upon the March (typically published between April 14th-19th) percentage increase of the City of Toronto Consumer Price Index (CPI) but shall not exceed three percent (3%) of the prior annual rate. Pricing so determined shall be valid until the next anniversary date.
CANCELLATION
If the laundry service fails to comply with the conditions of these specifications, if pricing is no longer competitive, or if the quality of the garments or other items provided deteriorates, customer may cancel the contract by providing a ninety (90) day written notification of intent to cancel.